Privacy Policy
We are committed to protecting the personal data of our customers.
Therefore, we undertake to comply with personal data protection rules regarding the personal data of our customers and users of this website, in all situations where personal data is collected and processed.
WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy aims to inform our customers and website users about the general rules for processing personal data, which are collected and processed in strict compliance with applicable data protection legislation at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").
We respect best practices in the field of security and personal data protection and have adopted the necessary technical and organizational measures to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent, and limited to authorized purposes.
We are committed to the protection and confidentiality of personal data and have implemented measures we consider appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights of the respective data subjects.
WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible, within the scope of the services and products made available to our customers and users on this website.
This website may contain links to other websites that are not under our control. These links are provided in good faith, and we are not responsible for the collection and processing of personal data carried out through those websites, nor do we assume any responsibility for them, namely regarding their accuracy, credibility, and available functionalities.
WHAT ARE PERSONAL DATA?
Personal data means any information, of any nature and regardless of its format, including sound and image, relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
WHAT DOES PERSONAL DATA PROCESSING CONSIST OF?
Processing of personal data consists of any operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, alignment, restriction, erasure, or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for processing personal data is the company or organization to which this website belongs, which determines the purposes and means of processing.
For this purpose, if the data subject needs to contact the data controller, they may do so through the contact details provided on this website.
WHO IS THE DATA PROTECTION OFFICER?
The Data Protection Officer plays a key role in personal data processing, ensuring compliance with applicable legislation, verifying compliance with this Policy, and defining clear rules for processing personal data, ensuring that all individuals who entrust us with their data understand how it is processed and what rights they have.
Data subjects may contact the Data Protection Officer regarding matters related to personal data processing via our email or contact form available on this website.
WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
We process personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, including data such as name, address, phone number, and email address, among others, always requiring acceptance of this Privacy Policy.
Personal data may also be processed, if authorized by the data subject, for the purpose of promoting services and/or products through our newsletter, for strictly internal use and never shared with third parties.
Consent may be withdrawn at any time, without affecting the lawfulness of processing based on prior consent.
As consent is essential, we adopt technical measures to completely delete your data (not just remove permission), usually immediately and automatically, except where necessary to complete a requested service or product.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
This Privacy Policy applies only to this website. Data is collected through newsletter subscriptions, account registration, or contact forms, always requiring prior consent.
If you are not a customer, your data will only be processed when voluntarily provided, such as through newsletter subscriptions.
Collected data may be processed automatically or manually, always in compliance with applicable laws, and will never be used for purposes other than those for which it was collected.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
We may disclose personal data when required by law, such as to judicial, police, tax, or regulatory authorities.
WHAT ARE THE PURPOSES AND LEGAL BASES FOR PROCESSING?
Personal data is generally used for managing contractual relationships and for marketing communications such as newsletters.
It may also be processed for compliance with legal obligations and for crime prevention and investigation.
HOW LONG DO WE STORE YOUR DATA?
Data retention periods depend on the purpose of processing and legal requirements.
Data will be stored only for the minimum necessary period.
WHAT ARE YOUR RIGHTS?
You have the right to access, correct, update, restrict, erase, object, withdraw consent, and request data portability.
HOW CAN YOU EXERCISE YOUR RIGHTS?
You may exercise your rights through the contact details available on this website.
HOW CAN YOU UNSUBSCRIBE FROM MARKETING?
You may unsubscribe from newsletters using the link provided or by contacting us.
HOW CAN YOU FILE A COMPLAINT?
You may contact us or file a complaint with the relevant Data Protection Authority.
DATA SECURITY
We implement industry-standard measures to protect your data, although no method is 100% secure.
DATA SHARING
We do not share your personal data with third parties.
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CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Please check it regularly.